top of page

Privacy Policy

A legal disclaimer

The information contained in this Privacy Policy is provided for general informational purposes only and does not constitute legal advice. While we strive to keep the information accurate and up to date, Hanna Glow makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of this Privacy Policy for your specific needs or circumstances.

​

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. However, you should consult with a qualified legal professional if you have any concerns or require advice about your rights or obligations related to privacy and data protection.

​

Hanna Glow shall not be liable for any loss or damage arising from your reliance on the contents of this Privacy Policy.

Privacy Policy 

Last Updated: 19/08/2025

​

At Hanna Glow we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website www.hannaglow.com.au

​

By using the Site, you agree to the practices described in this Privacy Policy.

​

Information We Collect

We collect the following types of personal information:

​

1. Information You Provide

When you:

  • Make a purchase

  • Contact us directly

We may collect:

  • Your name

  • Email address

  • Shipping & billing address

  • Phone number

  • Payment information (processed securely via third-party services like Stripe or PayPal)

​

2. Information Collected Automatically

When you use our Site, we automatically collect:​​

  • Pages visited and time spent on our website

​

How We Use Your Information

We use the information we collect to:

  • Fulfill and manage orders

  • Process payments and provide customer service

  • Send order updates, promotions, and newsletters

  • Improve the functionality and performance of our website

  • Detect fraud or misuse of our site

  • Comply with legal and regulatory obligations

​

Sharing Your Information

We do not sell your personal information!
We may share your information with third-party service providers only to the extent necessary for:

  • Payment processing (e.g., Stripe, PayPal)

  • Shipping and fulfillment (e.g., courier services)

  • Email marketing (e.g., Google, Wix)

  • Website analytics (e.g., Google Analytics)

Each of these providers is contractually obligated to protect your data.

​

Your Rights and Choices (Australia)

If you are an Australian resident, your personal information is protected under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You have the following rights:

​

• Access to Your Information

You have the right to request access to the personal information we hold about you. We will provide access unless an exception under the Privacy Act applies (e.g. if providing access would pose a serious threat to the health or safety of an individual).

• Correction of Personal Information

If you believe that any personal information we hold about you is incorrect, outdated, incomplete, or misleading, you have the right to request that it be corrected.

• Withdrawing Consent / Opting Out

You may opt out of receiving marketing communications from us at any time by contacting us directly. You may also request to withdraw your consent to our use of your personal information where consent is the legal basis for processing.

• Complaints

If you have a concern or complaint about how we handle your personal information, you can contact us directly via our email or contact form, go to [contact us] for more info. We will respond promptly and work to resolve your concern in accordance with our obligations under the Privacy Act.

​

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): 1300 363 992 OR www.oaic.gov.au

​

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

​

Security

We use appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

​

Children’s Privacy (Australia)

Our Site is not intended for children under the age of 15. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete the data.

​

Third-Party Links

Our Site may contain links to other websites that are not operated by Hanna Glow. We are not responsible for the privacy practices of such third parties. Please review their privacy policies separately.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of those changes.

​

Need Help?

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: hannaglow.official.au@gmail.com OR fill out our contact form OR our chat icon. Find [Contact Us] menu page for more info.

bottom of page