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Terms & Conditions

Legal Disclaimer

Welcome to Hanna Glow! These Terms and Conditions govern your use of our website located at www.hannaglow.com.au and any related services offered by Hanna Glow.

By accessing or using our Site, you agree to be bound by the following terms. If you do not agree to these terms, please do not use this Site.

Terms & Conditions

Last Updated: 19/08/2025

Use of Website

You agree to use this website for lawful purposes only. You must not use this site in any way that causes damage to the website or impairs the availability or accessibility of the site.​

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Eligibility

You must be at least 18 years of age OR If under 18, have the permission and supervision of a parent or legal guardian to access and use the site. By using our website, you warrant that you meet this age requirement.

Product Information & Disclaimer

All product descriptions, ingredients, and recommendations are provided for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

Please consult a licensed healthcare professional before starting any skincare regimen, especially if you have sensitive skin, allergies, or are undergoing medical treatment. Results may vary by individual. Hanna Glow is not responsible for any reactions or side effects resulting from use of our products. And if signs of irritation appears, please immediately discontinue the use of our products.​

Pricing & Payments

All prices are listed in AUD [Australian Dollar]. We reserve the right to correct pricing errors at any time. We accept major credit cards and other payment methods listed at checkout. Payment must be completed before your order is shipped.​

Shipping & Delivery

We strive to process and ship orders within the business days listed. Shipping times and costs will vary based on your location and selected delivery method.
Please refer to our
[Shipping Policy] for more details.​

Returns & Refunds

Due to the nature of our skincare products, we are unable to accept returns on opened or used items. For unopened, unused items, you may request a return within 14 days of delivery. Please review our full [Return & Refund Policy] for conditions and instructions.

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Intellectual Property

All content on this website including logos, images, product descriptions, packaging, and designs is the property of Hanna Glow and is protected under applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or use any content from our Site without our express written consent.

User Content

If you tag @hannaglow.official.au or use our hashtags (e.g. #hannaglowaustralia), you grant us permission to repost your content on our social media platforms, website, or in marketing materials, with credit.

Limitation of Liability

To the fullest extent permitted by law, Hanna Glow shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our site or products.

Privacy

Your privacy matters to us. Please read our [Privacy Policy] to understand how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the site after such changes constitutes acceptance of the updated Terms.

Governing Law

These Terms and any disputes arising under them are governed by the laws of Australia, without regard to conflict of law principles.

Need Help?

We’re happy to help. Reach out to our support team at

hannaglow.official.au@gmail.com OR fill out our contact form OR our chat icon. Find [Contact Us] menu page for more info. 

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